Privacy Policy

Home Energy Team is committed to maintaining your privacy on the Internet and protecting your personally identifiable information (pii) in the same fashion we protect our employees and company information.

We collect the following pii that you affirmatively and voluntarily provide to us in connection with access to the public and/or private sections of our Web Site:

• Your name
• Your e-mail address
• Your address
• The scope and nature of the project you are inquiring about including but not limited to its budget
• Your phone number
• Your fax number
• Your cell phone number
• Any additional information that you provide in connection with your browsing experience on our Web Site.

We may also collect the following pii automatically when you access our Web Site:

• The IP address from which you are accessing our Web Site
• The browser type and version you are using
• The date and time and duration of your visits to our Web Site.
• The entering page, visited path and exit pages of our Web Site
• The site you were visiting immediately prior to visiting our Web Site
• The site you went to immediately after leaving our Web Site.
• The search engine you used to locate our Web Site

We may use your pii as follows:

• In the aggregate for only to ascertain broad geographic and demographic information used for business analyses such as web traffic; flow, ad placement, search engine optimization or other Web Site enhancing activity
• To enhance your browsing experience while visiting our Web Site, such enhancements may take the form of placing "cookies" on your computer which may speed up your access to the information you desire from our Web Site or to provide you with more relevant or new content At any time you may remove the cookies we place within your browser by accessing your "cookies.txt" file and deleting those cookie entries. Check your browser's Help file for more information on how to manage your cookies to protect your privacy. Finally, any personal profile of you that we maintain for Web site specific use may be removed by contacting us directly.
• To provide you with relevant search results
• To provide you with relevant vendors capable of bidding on your projects
• To design or redesign our Web Site to permit more efficient and useful structure for us and our visitors, vendors and advertisers
• In the aggregate to our partners and clients to better serve our customers. In all cases, the provision of such data is in compliance with the rules, regulations and laws of federal, state and local government.
• To provide you with information and/or fulfillment that you request, notification of news, promotions, events, products, processes, techniques, industry trends, DIY tips, and industry contacts. Your email and contact information may be used to contact or service you with information or service that you have requested to receive. At all times, you may request to be removed from such distribution by contacting us directly. Your personal contact information is not shared with any outside company or person unless it is specifically stated as part of that request process.

We adhere to the following privacy policies:

• Home Energy Team collects your pii only with your informed consent.
• Home Energy Team uses your pii for personalization, identification, communication and in the conduct of business at your request.
• Home Energy Team does not sell or distribute your pii without your express consent provided however that by requesting a matching list of contractors or energy auditors you hereby consent to disclosure of such elements of pii necessary to permit such a matching of needs and capabilities.
• You always have the right to request that your pii be removed by contacting us directly.
• Home Energy Team complies with industry standards for protecting the privacy and personal information of the users of our Web site. Home Energy Team internally reviews our compliance with these standards on a periodic basis.
• At times, Home Energy Team asks for your email and other contact information in We train all employees in the aspects of maintaining privacy. Further, we ensure that the tools necessary for maintaining such privacy are available.
• The Web is based on hypertext links. It is what makes the Web so useful for communicating information. Often, Home Energy Team will provide links to Web site's of persons and companies outside of Home Energy Team control. We are not responsible for the content, privacy policies and procedures maintained by these external sites, including whether they collect and sell pii. We suggest contacting these sites directly for information on their data collection, storage and disclosure policies.
• Though Home Energy Team makes every effort to preserve user privacy, Home Energy Team may need to disclose pii when required by law wherein the it has a good-faith belief that such action is necessary to comply with a current administrative or judicial proceeding, a civil or criminal subpoena or court order or legal process served on our Web site. When commercially feasible, we will provide you with notice of such request for information collected from our Web site.
  

Ways to protect your privacy

• Never share your Home Energy Team account number, logins or passwords with anyone who you don't want accessing your account.
• Use caution in sharing your email address, or other personal information, in our chat rooms and on our message boards. Know that Home Energy Team chat rooms and message boards are generally viewable by the public, unless otherwise noted, and any information posted within these areas may be retrieved by persons unknown to Home Energy Team. If you have any concerns or doubts about posting information to any of our chat or message boards, please contact us prior to doing so. Messages posted on our message boards can not be removed unless specifically requested of Home Energy Team.
• Home Energy Team may record by telephone the dialogue of chat with consumers, contractors, energy auditors and message boards to review the quality of a call for customer satisfaction purposes. These recorded phone call will also be available to persons who missed an event or call or do not have access to that resource.